![]() ![]() If you are using Windows Vista, 7, or 8 instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator". ![]() Shut down your protection software now to avoid potential conflicts.Please download Junkware Removal Tool to your desktop. You can find the logfile at C:\AdwCleaner.txt as well.Please post the contents of that logfile with your next reply.You will be prompted to restart your computer.Double click on adwcleaner.exe to run the tool.Close all open programs and internet browsers.Please download AdwCleaner by Xplode onto your desktop. Note: If Cure is not an option, Skip instead, do not choose Delete unless instructed.Ī TDSSKiller text file would be saved in Local Disk C.Ĭopy and paste the contents of that file in your next reply. If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.Įnsure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process. If the scan completes with nothing found, click Close to exit. Vista/Windows 7 users right-click and select Run As Administrator.Ĭlick on Change Parameters and click Detect TDLFS File System. Please download TDSSKiller exe version to your desktop.ĭouble-click on TDSSKiller.exe to run the tool for known TDSS variants. ![]()
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